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Removing the Shell Extension

 
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jlp



Joined: 15 Jul 2008
Posts: 2

PostPosted: Tue Jul 15, 2008 9:49 am    Post subject: Removing the Shell Extension Reply with quote

Hi,

After uninstalling PFrank on Vista, I find that the 'PFrank' entry in the Explorer right-click menu persists. I've tried reinstalling and uninstalling without success, and poked about in the registry to no avail. Thoughts?

Any help is greatly appreciated.
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admin
Site Admin


Joined: 09 Mar 2007
Posts: 446
Location: Canada

PostPosted: Wed Jul 16, 2008 3:02 am    Post subject: Reply with quote

I don;'t currently have access to a Vista PC so I can't explain why the registry entries didn't uninstall.

Some things to try:
1)
make sure you have admin acces. Then install and uninstall PFrank again.
2)
If that doesn't work then you should be able to remove the 2 entries manually with regedit. I tried it on my XP PC and it works fine.
a)
First run regedit. If you've never used it before, then see the following link:
http://www.xp-vista.com/troubleshooting/how-to-edit-registry-key-regkey-in-windows-xp-or-vista

b)
Select File->Export and export your registry to a file (in case something goes wrong later).
c)
Use Edit->Find to search for the text string 'PFrank'.
You should find a folder entry. Delete it.
d)
Repeat (b) and delete the second entry.
e)
You're done. Exit.

Let me know if either method worked or if you still have problems.

Peter.
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jlp



Joined: 15 Jul 2008
Posts: 2

PostPosted: Wed Jul 16, 2008 5:29 am    Post subject: Reply with quote

A reinstall, uninstall, and search through the registry did it this time. The registry entry wasn't showing up previously; dunno why. The big difference was that I logged in as admin this time, instead of elevating to admin from within my regular account; may have been the issue.

Thanks for the help.
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